Frequently Asked Questions
How do I place an order?
What are your minimums?
- Screen Printing: 12 pieces for a one color print, one location or , 24 pieces for two or more colors or multiple locations.
- Embroidery: None.
- Direct to Garment: None.
- Heat Press: There are no garment minimums, but heat transfer minimums can vary.
- Promotional Items: It depends on the item and the supplier.
What brands do you carry for clothing?
We have access to hundreds of different brands – Adidas, Nike, Under Armour, Travis Matthews, The North Face, Columbia, Eddie Bauer, Richardson, Puma, New Era, Tommy Bahamma, Carhartt, Ogio, Gildan, Comfort Colors, Bella+Canvas, American Apparel, and so many more!
You can find them on our screen printing page, or use the links below.
Do you offer delivery services and do you charge for them?
We offer free delivery within the Lincoln boundaries. Delivery services outside of Lincoln are contracted with a third party provider and fees are pass-on for these services.
Can you print photographs on shirts?
This is a case by case basis, so it is best to contact your sales representative or email firstname.lastname@example.org and we can walk you through the process.
What is the Average Turnaround for an Order?
The standard turnaround time is 10 business days from the entering of your items on your order. The standard turnaround for online orders is 12 business days from the closing of the store or the entering of individual orders for permanent stores. Our expert sales staff can walk you through this process.
Do you have setup fees?
We typically charge a setup fee for newly created art by our graphic artist, a digitizing for embroidery, and we pass along setup fees for promotional products charged by our third party providers. Our trained sales staff can walk you through the process and fees, if applicable.
Can I bring in my own pieces of clothing for my screen print or embroidery?
Yes, but we don’t really recommend it as the price to decorate a customer supplied garment is 3-4 times what we would charge if we purchased the garment for you. In addition,oftentimes we are able to get a better deal on garments from our suppliers than you would be able to find at your typical outlet mall or clothing store, so ordering through us willmore times than not save you money in the long run. We are unable to extend our satisfaction guarantee to customer supplied garments and recourse for damage from our production process is not obligated, is limited and not guaranteed.
How can I submit my own artwork/what file format should it be in?
What if I need items, but can't supply a design?
We have very talented graphic designers who can help bring your ideas to life. Just get in touch with your sales representative or email email@example.com and we can help you out.