SHIRTS101
FAQ
Frequently Asked Questions
How do I place an order?
Placing an order is easy! Simply call us at (402) 441-5555, email us at sales@shirts101.com, or start your quote online.
What are your minimums?
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Screen Print: Minimums vary based on design and complexity but typically start at 12 pieces for a one-color print in one location or 24 pieces for multi-color designs or multiple print locations.
Embroidery: No minimum order required.
Direct-to-Film (DTF): No minimum order required.
Heat Press: No minimum for garments, though heat transfer minimums may vary depending on the design.
Promotional Items: Minimums depend on the specific item and supplier requirements.
What brands do you carry for clothing?
We offer an extensive selection of top brands, including Adidas, Nike, Under Armour, Travis Mathew, The North Face, Columbia, Eddie Bauer, Richardson, Puma, New Era, Tommy Bahama, Carhartt, Ogio, Gildan, Comfort Colors, Bella+Canvas, American Apparel, and many more!
Explore our full catalog with the links below.
Do you offer delivery services and do you charge for them?
We offer limited delivery services within Lincoln for an additional fee – reach out to your Sales Rep for more details!
Can you print photographs on shirts?
With our advanced Direct-to-Film (DTF) printing process, we can replicate photographs directly onto t-shirts, delivering vibrant, detailed, and durable results.
What is the average turnaround for an order?
Our standard turnaround time is 10 business days from when your order is processed. For online orders, the turnaround is 12 business days from the store closing date or the processing of individual orders for permanent stores. Our knowledgeable sales team is here to guide you through every step of the process!
Do you have setup fees?
We typically charge a setup fee for new artwork created by our graphic artists, digitizing services for embroidery, and any setup fees associated with promotional products from our third-party providers. Our experienced sales team is happy to guide you through the process and explain any applicable fees.
Can I bring in my own pieces of clothing for my screen print or embroidery?
For quality and liability reasons, we generally do not accept customer-supplied items. However, in certain cases, this policy may be waived. Please note that we are unable to extend our satisfaction guarantee to customer-supplied items, and any recourse for damage resulting from our production process is limited and not guaranteed. We encourage you to speak with our sales team for further details and to discuss your specific needs.
How can I submit my own artwork/what file format should it be in?
You can submit your artwork by starting a quote, or by emailing sales@shirts101.com.
Acceptable file formats include: .pdf, .svg, .eps, .ai, .psd, .jpeg, .png, .tif, and .bmp.
For more information contact your sales representative or email sales@shirts101.com.
What if I need items but can't supply a design?
Our talented graphic designers are here to bring your ideas to life. Simply reach out to your sales representative or email us at sales@shirts101.com, and we’ll be happy to assist you.